Why is Sirius XM Calling Me?
Sirius XM satellite radio is a popular subscription-based entertainment service that provides access to hundreds of satellite radio channels. It might be perplexing to be on the receiving end of a call from Sirius XM, but understanding why the call was made can help explain the reason behind it.
Sirius XM may call to offer promotional packages and discounts to existing customers. They may offer a free trial period or discounts on current or upcoming subscriptions. It is important to carefully read through each of their promotional offers to make sure that the terms are acceptable.
If a customer account is overdue, Sirius XM may contact customers to remind them to submit payment. These collections notices can provide customers with further details regarding their account such as the payment due date and amount owed.
Customer Service Survey
Sirius XM may contact customers to conduct customer service surveys. This serves as an opportunity for customers to express their opinions on their overall experience with the company and provide feedback on their subscription packages.
If customers have forgotten to renew their subscriptions, Sirius XM may make reminder calls in order to provide customers with the opportunity to renew their subscriptions and receive services uninterrupted.
Receiving a call from Sirius Xm may be unexpected, but understanding the purpose of the call can provide customers with the right information to make the right decisions. There are various reasons why Sirius XM may contact customers, including promotional offers, collection notices, customer service surveys, and reminder calls. Knowing what to expect from Sirius XM can help customers feel more comfortable with the company’s calls.
3. Is there any way to opt-out of the calls from Sirius XM?
Yes. There is an opt-out form available on the Sirius XM website. To access this form, go to the Sirius XM website, navigate to ‘My Account’, and then select ‘Opt-out of Telemarketing Calls.’ You will be required to submit your Sirius XM account number and contact information in order to complete the opt-out process. Once this process is complete, you will no longer receive telemarketing calls from Sirius XM.
5. Does Sirius XM have an automated dialing system in place?
Yes, Sirius XM has an automated dialing system in place. The Sirius XM Customer Service Call Center utilizes an automated system to answer incoming calls. This system is designed to quickly identify and route customers to the correct department.
4. How often does Sirius XM call me?
SiriusXM does not routinely call its customers, but you may receive a call from a special promotions team from time to time if you are eligible for a promotional offer.
2. When did I grant Sirius XM permission to contact me?
The exact date that you granted Sirius XM permission to contact you is not known. However, if you have signed up for a Sirius XM account, you likely agreed to the contact preferences that were outlined in their Terms and Conditions when you created the account.